Accessibility Statement for Flowers Palmers Green
Commitment to Accessibility for All Customers
At Flowers Palmers Green, we are dedicated to providing a welcoming and accessible online experience for everyone. Our mission is to make sure all Palmers Green customers can order Flowers Palmers Green online with ease, regardless of their abilities or the technology they use. This Accessibility Statement outlines the steps we take to support our customers and the standards to which our website adheres.
Our Approach to Web Accessibility
We strive to offer a website that is accessible to people with diverse needs and preferences. Flowers Palmers Green is designed, developed, and regularly reviewed in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. This international standard ensures that key accessibility principles—such as perceivability, operability, understandability, and robustness—are met, so that all users, including those with disabilities, can interact with our online flower ordering services independently and confidently.
Screen Reader Compatibility
The Flowers Palmers Green website supports popular screen readers to help visually impaired or blind customers navigate and order Flowers Palmers Green online. We use semantic HTML and clearly labeled fields to ensure that customers using screen readers receive meaningful information and can complete all steps of the online ordering process without barriers. We regularly test our website with various screen reader technologies to maintain and improve compatibility.
High Contrast and Visual Accessibility
Understanding the importance of clear visual presentation, we have implemented a high contrast colour scheme across Flowers Palmers Green. This makes all text and interface elements stand out for customers with visual impairments or colour vision deficiencies. Our font choices are legible and scalable, ensuring comfortable reading for everyone, including those who need to adjust text size or use assistive display settings. Our images—including flower arrangements and bouquets—include descriptive alternative text for better understanding and navigation by screen readers and those who turn off images.
Ongoing Improvements and Feedback
Accessibility is a continual process. We regularly review Flowers Palmers Green, seeking input from real customers and accessibility experts to identify and remove potential barriers. As new features and technologies become available, we strive to implement solutions that benefit all users. We are always open to suggestions for making our service even more inclusive for Palmers Green customers who may have unique or changing needs.
Contact Us for Accessibility Support
If you have any difficulty ordering Flowers Palmers Green online, encounter an accessibility issue, or would like to suggest improvements, our support team is here to assist. We value your feedback and are committed to responding promptly to ensure every Palmers Green customer can enjoy a seamless and accessible experience. Please use the contact form on our website to reach out, and mention any specific accessibility needs or problems you have encountered. Your input helps us continue enhancing accessibility for everyone in our community.
